Our Services

Behavioral health social media marketing that sends families to tracked pages

Families check your social presence before they trust you. We put your real clinicians and admissions staff in front of them and route every post to a tracked page.

  • Real staff, not stock photos
  • Facebook, Instagram, LinkedIn, YouTube
  • Posts routed to tracked pages
Person scrolling social media on a phone at night, where behavioral health social media marketing builds trust before the call
The Problem

Generic quotes and stock photos posted without a goal produce zero business return and quietly erode trust.

  • Families navigating a crisis need reassurance before they reach out. A feed that hides your people cannot give it.
  • Impressions and likes are not admits. Social has to be routed into the same tracked funnel as everything else.
84%of patients check reviews first40% have canceled or switched providers because of themrater8 2025, n=1,008
What's Included

Everything behavioral health social media covers here.

Strategic social media built from your brand tokens, your keyword map, and your clinicians’ real expertise.

  • Ground-up brand cohesionYour guidelines, typography, color tokens, and assets applied consistently so social matches your website, ads, and print.
  • Social & AI database index optimizationProfiles, bios, directory listings, and post copy optimized with your master keyword architecture so they surface on social, search, and AI platforms.
  • Quarterly purpose-driven campaignsEvery channel runs on a quarterly strategy aligned to specific marketing goals, treatment programs, and dedicated landing pages.
  • Clinical expertise & staff interviewsStructured interviews with clinical leadership, therapists, and admissions staff produce verified quotes and real answers to client pain points.
  • Multi-format content engineeringLong-form posts, branded infographics, short-form clinical video, and interactive Q&As across Facebook, Instagram, LinkedIn, YouTube, and X.
  • Closed-loop social conversion trackingSocial traffic routed to tracked landing pages and tied to KIPU, Salesforce, Dazos, HubSpot, CallRail, and CallTrackingMetrics, so engagement is measured in calls, forms, and intakes.
Admissions staff member on a call, the kind of real face social media should show
A behavioral health staff member on a headset, the human face social content should show
2.5×more patient inquiriesAverage across our team’s clients
Trust Before First Contact

Put a recognizable, trusted face to your healthcare brand.

By showcasing real clinical staff, authentic facility insights, and expert commentary, your social presence builds humanized trust before a family ever calls. When prospective clients engage with your educational content first, they enter your admissions funnel already informed about your philosophy, levels of care, and credentials, which shortens the decision.

  • Shorter admissions cycles and pre-educated callers
  • Visibility across traditional search and AI engines that index social profiles
  • Messaging and video that feed your SEO, GEO, and paid creative
See how social builds trust
The Process

How a social program is built and measured.

Ten stages, from asset ingestion to closed-loop CRM attribution. Click through to see what happens at each one.

Stage 00 · Gather

Gather & asset ingestion

Foundational brand design tokens, corporate assets, and core company knowledge captured.

We collect your brand guidelines, typography, color palettes, spacing rules, and digital assets into a centralized repository, establishing complete visual and narrative cohesion that bridges your social channels with your website, paid ads, and brand design system.

Results

Proof, not promises.

500% increaseFollowersFollower growth on a targeted campaign strategy
678% increaseImpressionsImpressions and views over the same campaign
158% increaseConversionsFrom the same targeted campaign strategy
Case study · social media

Behavioral health organization, our team’s previous agency

Channels were being fed stock imagery with no goal and no path to the website. A quarterly strategy, real staff content, and tracked landing pages replaced it.

  • Followers grew by more than 500%
  • Impressions and views increased 678%
  • Conversions increased 158% on the targeted campaign strategy
Social campaign growthClient result
500%Followers678%Impressions158%Conversions

Growth on a targeted campaign strategy for a previous-agency client: followers +500%, impressions and views +678%, conversions +158%.

Results shown were achieved for specific clients, including results achieved by our team at their previous agencies. They are not typical and depend on budget, market, clinical offering, and intake execution. Oluna does not guarantee census, cost per admit, or rankings.

“Families navigating a crisis need reassurance before they reach out. Show them the people who will answer the phone.”
How we think about social in behavioral health
Who This Is For

This is for you if…

A quick read on fit. If most of these describe your program, we should talk.

  • You have clinicians and admissions staff worth showing, and a feed that does not show them.
  • You want social measured in landing page visits and inquiries, not in likes.
  • You want one consistent brand across your site, your ads, and your profiles.
  • You need a program that runs on a plan, not on whoever has time this week.
In Depth

Social media, in depth.

What you get

Delivered inside a behavioral health social media engagement.

  • Profile and directory optimization
  • A quarterly plan for every platform
  • Written, graphic, and short-form video content
  • Every post routed to a tracked landing page
Start the conversation

Spots in our program are limited. We cap our roster, so if you are interested it is best to get included sooner rather than later.

01

Profiles are search engines and AI sources now

In today’s search landscape, social profiles serve as indexable web databases. We integrate our social content strategy with the same master keyword framework that drives behavioral health SEO marketing and behavioral health AI marketing. When prospective clients search across Google, social platforms, or generative AI engines, your facility appears as one consistent, interconnected authority.

02

Complete profile and directory optimization

Management includes full profile and directory optimization, so your bio, location details, service offerings, and contact pathways are set up to convert casual profile visitors into direct calls or inquiries. Every asset carries a clear call to action back to a dedicated, tracked landing page on your website, which is why social work pairs naturally with behavioral health website design marketing and behavioral health branding marketing.

Common Questions

Frequently asked questions

Straight answers to what program leaders ask us most.

Still have questions?Ask on the first call. Straight answers, no pitch.
Ask about social
Which platforms do you manage?

Facebook, Instagram, LinkedIn, YouTube, and X, chosen by where your buyers and referral partners actually are. Each platform gets content engineered for how people consume it there.

Do you need our staff on camera?

It helps. Families trust real faces, and short-form clinical video is among the most effective formats we produce. We keep it structured and respectful of everyone’s time, and we never use patient names, histories, or images without written, HIPAA-compliant releases from your facility.

How do you measure social media?

Every campaign guides viewers to tracked landing pages connected to your CRM and call tracking (KIPU, Salesforce, Dazos, HubSpot, CallRail, and CallTrackingMetrics). We report traffic, engagement, phone inquiries, form completions, and signed intakes, not impressions alone.

Will the content reflect our clinical voice, not generic filler?

Yes. We interview your clinical leadership, therapists, and admissions staff, then build content from what they actually say, published under named experts. That is what families trust, and it is what protects your site from the spam updates that wipe out recycled AI content.

Do I have to sign a long-term contract? What happens if the census doesn’t move?

No. We offer month-to-month contracts, so you are never locked into a long commitment. If you are not happy with the work, you can cancel anytime. Clients from our team’s previous agencies have stayed on for more than 10 years on month-to-month terms. If the census is not moving, you will see that in the same report we do, and we will show you the data-backed adjustment before you ever have to ask.

Get Started

Let’s talk about your social presence

Tell us about your program and your channels today. We will come back with a free custom quote on how social media can support your census.

What happens next

  1. Tell us about your program, your goals, and where census stands today.
  2. We review your current digital environment and come back with a free custom quote on how we can improve your census.
  3. If it is a fit, we start month to month. No long-term lock-in, cancel anytime.

Your information is kept confidential and handled in line with HIPAA-aware practices. We never sell your data.

Your inquiry is confidential and comes with no obligation — we never share facility information.